Returns & Exchanges
At LaceMade, we want you to feel enchanting in every piece. If your order isn't a perfect fit, you can return or exchange eligible items within 14 days of delivery provided they are in their original, unworn condition.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack the garments in their original packaging, ensuring all delicate lace, tags, and accessories are included and undamaged.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of your request approval.
Quality Check & Refund
Once our atelier receives and inspects your return, we will process your refund or exchange within 5-10 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing